POLICIES AND HOW-TO INSTRUCTIONS

Lock Outs

Residence hall residents should contact or visit the Residence Life staff member in their hall for assistance or call the 24-Hour Service Desk at 979.845.2861, if they are locked out of their room.

Cadets are asked to contact the 24-Hour Corps Guardroom at 979.845.6789 if they are locked out during the academic year. During break periods or when the University is closed, follow the established protocol shared by the Cadet Training Officer (CTO).

During regular business hours of Monday through Friday 8:00am – 5:00pm, residents are asked to come to White Creek Apartment Office and request to be let into their apartment. After hours and on weekends, residents can call the Apartment Resident Advisor (ARA) On-Duty at 979.845.8500 to request to be let into their apartment. ID will be required.

During regular business hours of Monday through Friday 8:00am – 5:00pm, residents are asked to come to The Gardens Apartment Office and request to be let into their apartment. After hours and on weekends, residents can call the RA On-Duty at 979.845.2261 to request to be let into their apartment. ID will be required.