You can track the status of work order requests for University Apartments repairs that have already been submitted by following the step-by-step instructions below for using the work order system.

1. To track the status of a Customer Request (Work Order), go to: http://reslife.tamu.edu/ and click on the University Apartments Living menu button.

2. Click on Submit an Apartment Work Order.

3. From the Apartment Work Order System page,
   1. click on the YES button if you have used the system before and do not need to view the instructions. This will take you directly to the Central Authentication System (CAS) Login screen, or
   2. click on the NO button if you would like to see these instructions before proceeding. When you are ready to proceed with submitting a Customer Request, click on the ENTER icon button at the bottom of this page. This will take you to the Central Authentication System (CAS) Login screen .

4. At the CAS Login screen, type your UIN in the NetID field, your Password in the Password field, then click Login. (Click the image below to view a larger image.)
   

5. From the Apartment Customer Request for Work Order screen, click on View Status . (Click the image below to view a larger image.)
   

6. Type in your Customer Request ID number, then click on the Search button.